What customers say about us
(4.8 of 5)
- 9684 Reviews
Most Recent Reviews
(4.8 of 5)
- 9684 Reviews
April 19, 2024
Sheikh
5/
5stars
Bianca was the key to the service provided!
Made the day a good one with her hospitality.
Thank you.
Tracey
Source:
Trustpilot
April 19, 2024
Katie
4/
5stars
Fairly easy to coordinate into the unit. Had initial problems with public holiday access on the unit. Helpful to have the app as part of easy access.
Source:
Trustpilot
April 19, 2024
Sean
5/
5stars
Elaine was exceedingly friendly to deal with and the entire process of getting everything moved in was super straight forward! Could not be more frictionless.
Source:
Trustpilot
April 19, 2024
Aida
5/
5stars
Very happy with the customer service they provide. The manager is very helpful and knowledgeable and worked with us when we wanted to choose a suitable storage.
The facility is very good and easy to bring stuff.
Source:
Trustpilot
April 19, 2024
Georgia A
5/
5stars
V was really helpful and answered any questions i had when i came and enquired. he made the whole process very simple and straight forward.
Source:
Trustpilot
April 19, 2024
Tahliya M
1/
5stars
From my first initial phone call to the very end of me collecting my goods, Jenny was extremely abrupt, forceful and often times left us feeling like we were being interrogated. The facilities are beautiful, well maintained, clean and I’d definately use Storage Kings again - however, I will not be using the Cockburn Central site due to my experience with Jenny.
Source:
Google
April 19, 2024
caylah j
5/
5stars
Alec and Reece are so kind, understand and so very helpful, cannot talk highly enough of them! Storage Kings are best in the biz! Easy use system to access shed, very clean and tidy, super safe and secure! Definitely recommend!
Source:
Google
April 19, 2024
Nikki
5/
5stars
We have had such an awesome experience with Storage King Botany North over the time there, we were always well looked after, the staff have excellent customer service & always went above & beyond for myself as well as my family, eventually they felt like family, very tidy & clean premises, easy to obtain your storage 24 hours,
Definitely highly recommended
Wishing Storage King Botany North & the staff all the best, God bless
Source:
Google
April 19, 2024
Kelvin K
5/
5stars
Great staff- easy process- very clean and well orgamised
Source:
Google
April 19, 2024
josh b
5/
5stars
Thanks to ash for helping me, great communication easy to deal with
Source:
Google
April 18, 2024
jamie a
5/
5stars
Really helpful, explained everything was great experience
Source:
Google
April 18, 2024
Fiona E
5/
5stars
Fantastic storage facility with many different sized units to suit your needs. Staff are knowledgeable & very pleasant to deal with. Extras like cardboard boxes, bubble wrap etc are available. Easy access all day & into the evening. Would definitely use them again.
Source:
Google
April 18, 2024
JAY
5/
5stars
Fantastic couple run this facility and make the experience very easy
Also storage king is very affordable
Thank you
Source:
Trustpilot
April 18, 2024
Carly
5/
5stars
The customer experience at Storage King Fyshwick could not be better. The people who work there are extremely friendly and responsive. If I missed their call, they would follow up immediately with a text message so that questions could be answered quickly. They made the storage service extremely easy to understand and use. Every time I visited the office to purchase boxes, someone from the office would carry the boxes out and put them in my car. The staff were consistently friendly, no matter who I interacted with. They even welcomed me and my dog in for a visit of the storage space before I moved in.
Source:
Trustpilot
April 18, 2024
peter h
5/
5stars
The staff were very helpful when circumstances changed.
Source:
Trustpilot
April 18, 2024
BELINDA H
5/
5stars
Tony is a knight in shining armour… my life has been a terrible mess over the last week and from the first foot in the door Tony has helped me get through this extremely difficult time… the unit I took was to small with in 15 min he had my removals parked up in front of a bigger unit (Peter’s Removals also the most professional gentleman in the business) nothing was a problem for Tony I really don’t know what I would of done without him… Thank you Tony from the bottom of my heart you have no idea what a difference you made to me if everyone was more like you the world would be a much better place …
Source:
Google
April 18, 2024
Sue L
5/
5stars
This s the first time I’ve needed a storage facility and Storage King Woonona have been brilliant . The facility is so easy to park, use, cery clean, new, and staff are super helpful. Highly recommend !
Source:
Google
April 17, 2024
S K
1/
5stars
Very bad customer service experience customer representative was very rude arrogant. I don’t care attitude with not care factor and loud and rude way to avoid customer he mention his name is “Thomas “ not sure if it’s his real name or he lied. Avoid this facility and thanks for making me feel guilty for coming to your facility.
Source:
Google
Responded on April 17, 2024
We're sorry to hear about your negative experience with Storage King. This is not the level of customer service we strive to provide. We appreciate your feedback and will address this issue internally. Please reach out if you'd like to discuss this further. Thank you for bringing this to our attention.
Storage King Marsden Park Management
April 17, 2024
customer
5/
5stars
It have been very easy - thanks
Source:
Trustpilot
Responded on April 17, 2024
Thank you for the great review!
Storage King New Zealand Management
April 17, 2024
Mera M
5/
5stars
The service and assistance at Storage King Hamilton Central is terrific. My mothers household items were in storage for 3 years, and the staff were very obliging and helpful in the long legal period following her death. They communicated well and made the process a lot easier. When we were finally able to legally access her unit the items were in very good condition. The staff ( Shane, Mohan and "Shan") continue to be outstanding in providing information and assistance in clearing the unit - greatly appreciated when you live in a different city. Highly recommended facility and customer service.
Source:
Trustpilot
Responded on April 17, 2024
Hello Mera, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King New Zealand Management
April 17, 2024
Tom P
5/
5stars
The lady that served us I apologise for not remembering her name but everything was explained perfectly from the moment we walked in , her professionalism and great service was unquestionable and people could learn a lot about how to talk and deal with customers . Thankyou so much awsome experience .
Source:
Google
Responded on April 17, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Cockburn Central Management